Counselling FAQ



  • How do I make an appointment?
    You can call 0161 285 1827 for more information and to register.
  • I’m worried about someone else, can I refer them?
    Currently our core services and private practice work on a self-referral basis, meaning that if you’re worried about someone else you should encourage them to get in touch with our office. If you’re a parent or guardian, we do offer private practice appointments for young people which you can enquire about on behalf of your son or daughter by calling 0161 285 1827

    If you’re worried about someone’s immediate well being the following numbers may be helpful:


    Samaritans 0161 480 2222 / 08457 90 90 90
    CALM 0800 58 58 58 (5pm – midnight)
    Papyrus HOPE Line 0800 068 41 41
    Mind 0300 123 3393
    The Sanctuary Manchester 0161 637 0808
  • Where can I see a counsellor?
    We offer counselling for adults at our two main sites in Stockport City Centre and Bramhall as well as five other community venues (Disability Stockport, Adswood, Bridgehall, Heaton Mersey and Offerton)

    For children and young people, we offer counselling at our two main sites in Stockport City Centre and Bramhall, and we counsel in 14 schools.

  • Do I have to be referred by my GP?
    No, the bulk of our counselling is offered on a self-referral basis.
  • Do all of your centres have disabled access?
    No, our two main counselling sites can only be accessed via a flight of stairs. We do however offer counselling in three community venues with disability access.
  • Can I request a specific counsellor?
    No. When you register for counselling you will be offered an appointment at the earliest opportunity. If you would like to specify a male or female counsellor, you can.
  • Do you have a service for young people?
    We offer counselling in 14 schools across Stockport and beyond. We offer one to one counselling for young people aged 14+ through our private practice. Our two community projects are currently for young people as well.
  • How often will I come to counselling?
    At Beacon, we offer weekly counselling appointments.


  • How long will I wait to see a counsellor?
    On the core service we aim to offer everyone an initial appointment within two months of getting in touch. With our private practice service, we can usually start ongoing counselling within 1-2 weeks.
  • How much will counselling cost?
    As a charity, we believe that everyone should have an equal chance of good emotional well-being. For that reason, we offer one-to-one counselling and group programmes either free of charge or on a donation basis. Our group programmes, community projects and work in schools is funded and therefore attendance is free. Some of our core one to one services are free, and others ask for a donation. We ask for whatever you can reasonably afford. Our private practice costs £35 per 50 minute session.
  • Can I come to my appointment with a friend, partner, or family member?
    The counselling we provide here is one to one counselling which works best when a counsellor and can develop a relationship with an individual. If you would like a friend or family member to accompany you to the appointment, they can always wait in the waiting room.
  • If I have childcare issues, can I bring my children along?
    Unfortunately, we do not have facilities for children at our sites, and therefore children under the age of 16 must not be left unattended in our waiting areas.
  • How long are appointments?
    Our one to one counselling appointments are 50 minutes long. Our group programme sessions are typically longer.
  • What happens if I need to cancel an appointment?
    Unfortunately, from time to time you may not be able to attend one of your appointments. If this is the case you can call the appointments team know that you cannot attend as soon as you know.

About counselling

  • What types of counselling does Beacon offer?
    Beacon’s 50+ counsellors have different specialities but all provide an integrated counselling approach. At your initial appointment you will have the opportunity to discuss the options avaibale and what is the right one for you.
  • Who will know about my counselling sessions?
    The content of counselling is confidential. However, on rare occasions, your counsellor may need to share specific information with others but they will normally discuss this with you first and we always aim to gain your consent.

    Examples of where sharing specific information may be required is if the counsellor is concerned that you or another person may be at risk of harm.

    There are some instances where we will always disclose. These instances include, but are not limited to: information about money laundering, people trafficking, acts of terrorism and other serious crimes.

  • What is Gift Aid?
    If you are a tax payer, Beacon Counselling can claim back the tax you have paid on any donations.



Contact Us

Stockport Centre


50-52 Middle Hillgate,
Stockport,SK1 3DL

0161 440 0055